How much does the diagnosis cost?

The Express Diagnosis is completely free. Ada records a 1-3 minute audio with the 2 most critical findings in your operation and delivers it over WhatsApp in under 24 hours. No forms, no scheduling required.

What types of business does it work for?

Restaurants, hotels, construction firms, advertising agencies, tour operators, and shops in Colombia. Especially businesses that have already grown and need to operate at that level without depending on the owner.

What happens after Ada’s audio?

Operations Diagnostic (COP 990,000): a 60 to 90 minute session plus a report within 48 hours, with the state of every area of your operation, the three most expensive leaks with their monthly cost, and a prioritised plan. 100% deductible if you move forward within 30 days.

Do I have to sign a long contract?

No. The free diagnosis has no commitment whatsoever. Projects have simple contracts by defined scope, not annual subscriptions.

Do you only operate in Riohacha?

Riohacha and La Guajira are our base. We operate remotely across all of Colombia. We understand the context of the Colombian Caribbean because we operate real businesses here.

What operational maturity L0-L5 means and why it matters for your SMB

When we talk about operational maturity, we're not talking about technology. We're talking about how much your business depends on specific people, how much visibility you have over what's happening, and whether you can grow without quality dropping.

The L0-L5 model we use at Dacuit divides that continuum into 6 levels with clear characteristics.

L0, Chaotic Operation

Everything lives in the owner's head or in WhatsApp. There are no documented processes. If the owner isn't there, the operation falls apart. Growing means working more hours, not being more efficient.

Most common symptom: "If I leave for three days, there are problems."

L1, Reactive Operation

There are informal processes that work when the right person is present. The business "works" but it's fragile. Any change, an employee leaving, a demand spike, destabilizes it.

Most common symptom: "Every week there's a different fire to put out."

L2, Basic Operation

Basic tools are in use (Excel, Google Sheets, structured notebooks). There's some record-keeping, but the tools don't connect to each other and the information isn't available in real time.

Most common symptom: "I have the data but I have to go dig for it to know what's going on."

L3, Systematized Operation

Critical processes are documented and work without depending on specific people. There's real-time visibility into what matters. The business can grow without hiring proportionally.

Most common symptom: "It already works well, but there are areas where I still lose time."

L4, Integrated Operation

The systems talk to each other. Information flows automatically. Reports are automatic. The team works with data, not assumptions.

L5, Predictive Operation

The system generates insights that help make decisions before problems occur. Continuous optimization based on historical data.

What level is your business at today?

Most SMBs in Colombia are between L0 and L2. It's not a problem, it's the starting point. The goal isn't to reach L5 in one leap, but to take the next concrete step.

For most of the businesses we work with, going from L0-L1 to L3 takes between 4 and 8 weeks. And the most visible change isn't the technology, it's the owner's peace of mind.

Take the quick diagnostic in 2 minutes and find out what level you're at today.

What level is your business at today?

Most SMBs in Colombia are between L0 and L2. It's not a problem, it's the starting point. The goal isn't to reach L5 in one leap, but to take the next concrete step.

For most of the businesses we work with, going from L0-L1 to L3 takes between 4 and 8 weeks. And the most visible change isn't the technology, it's the owner's peace of mind.

Take the quick diagnostic in 2 minutes and find out what level you're at today.