Privacy policy

Dacuit, operating in Colombia, informs holders of personal data about the treatment given to their information in accordance with Law 1581 of 2012 and Decree 1377 of 2013.

This policy describes how we collect, use, share and protect the personal information of visitors, prospects, clients and users of our operational tools.

We collect only the information needed to operate, respond and improve.

• Identification: full name and, when applicable, identity document.
• Contact: email address, phone number and optional physical address.
• Professional: company, role, industry and operational context.
• Navigation: IP address, browser type, pages visited and interaction times.
• Interaction: submitted forms, messages, preferences and contact requests.

• Assisted operation: manage access to the workspace, work orders, evidence and operational traceability.
• Technical support: answer queries and support use of the system.
• Product improvement: understand friction and prioritize experience improvements.
• B2B communication: share information about our services and material relevant to operations.
• Security and compliance: prevent fraud, ensure integrity and meet legal obligations.

As a data subject, you may know, update, rectify, delete or request proof of the consent granted for the processing of your data.

• Know, update and rectify your personal data.
• Request proof of the authorization granted.
• Be informed about the use given to your data.
• File complaints with the Superintendency of Industry and Commerce.
• Revoke the authorization or request deletion when appropriate.
• Access, free of charge, the data being processed.

To exercise them, write to us at hello@dacuit.com.

We implement technical, administrative and organizational measures to reduce the risk of unauthorized access, alteration, loss or destruction of the information.

• SSL/TLS encryption in communications.
• Reinforced authentication for administrative access.
• Periodic backups and role-based access controls.
• Continuous security review and good practices.
• Internal training on data protection.

We may share information with third parties only when there is a valid purpose, legal basis or operational need.

• Service providers: hosting, email, infrastructure, analytics and operational tools.
• Advertising platforms: LinkedIn, Meta and TikTok, through their measurement pixels, to attribute a visit or a form submission to the campaign that produced it. They load only with your explicit consent and never receive the content of your message; you can withdraw consent at any time from the cookie notice.
• Specific partners: only when the project or client requires it and there is authorization or a contractual basis.
• Authorities: when the law or a competent authority requires it.

All relevant third parties must maintain confidentiality and security standards consistent with the processing carried out.

We keep personal data for the time needed to fulfill the purposes described, meet legal obligations and sustain reasonable operational needs.

Some providers may operate outside Colombia. When there is an international transfer, we use contractual safeguards or other appropriate mechanisms.

Our services are not directed at minors under 18 years of age and we do not intentionally collect data from minors without the authorization of their legal representatives.

We use cookies and similar technologies to improve the site experience. You can review the detail in our Cookie Policy.

This policy may be updated when our practices, legal requirements or operational architecture change. If the changes are relevant, we will communicate them through the available channels.

For requests, queries or complaints related to your data, write to us at hello@dacuit.com or on WhatsApp +57 321 633 8789.